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Metroplex Pools - Pool Installation

Great job! Couldn’t be happier. All phases of project done in a timely manner. Did not try to up sell me. Did what he said he was gong to do. Definitely would recommend them for your pool installation.
Comment
Helpful? Yes 0 No 0
5.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Grapevine, Texas
#1272647
Reply to reviews

Failed promises one after another. One year later he never came back to burnish the sides of the pool. Just plain old concrete that he wanted us to pay more to correct. Look at our pictures does this look like a 35 k pool?
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Anonymous
Steve from Metroplex Pool

We would like to know who this person is if you have a problem we would love to make it right. After looking at your review we can’t determine who this is and if it’s a real r...

Anonymous
Steve at Metroplex Pool

Not sure who this customer is.... this could be a competitor that wrote another reveiw. If this was one of ours we would have made it right for sure. If you are a real custome...

Comment 2 comments
Helpful? Yes 0 No 0
1.0
Grapevine, Texas
Product
Metroplex Pools Pool Building Service
#1235670
Reply to reviews

Steve is fun to work with and wants his customers to be happy. We talked with some of his former customers when we visited their finished pools and they all had great things to say as well. We got our dream pool and are shocked at how easy the process felt. The pool...
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Anonymous
Steve from Metroplex Pool

Thank you for trusting us to do your backyard dream come true. It’s amaxing how wonderful people can be in a stressful time while we are digging a hole in your backyard.This r...

Comment 1 comment
Helpful? Yes 0 No 0
5.0
Product
Metroplex Pools Owner
#1220543
Reply to reviews

I had a great experience with Steve and his subcontractors. We contacted several companies looking to install a pool. Many of the companies did not even return phone calls. Others were not interested because of our budget. Steve with Metroplex not only was the best at...
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Comment
Helpful? Yes 1 No 0
4.6
Grapevine, Texas
Product
Metroplex Pools Pool Installation
#1188109
Reply to reviews

Asked specific questions on warranty. Owner Steve Fultz seemed evasive with answers. Once I actually looked at a copy of the warranty, I realized his answers were incorrect or deceptive. I found this on line apparently this guy is Steve Fultz AKA Steve Brown a...
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Anonymous
Steve from Metroplex Pool

This was definitely not a customer of Metroplex Pools we researched the complaint and have no way of contacting this person. It’s amazing that a competitor has time and effort...

Comment 1 comment
Helpful? Yes 1 No 0
1.0
Grapevine, Texas
Product
Metroplex Pools Owner
I didn't like
  • Deception on warranty and background of company and owner
#1108072
Reply to reviews

I contacted this business in a attempt to purchase a in ground pool. The owner did not seem that interested in my wants or needs, just seemed interested in getting a check. I could not get a straight answer out of him on warranty or price. I figured I would give him a...
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Anonymous
Jimmy Ray

We did not make this up Google m live 2007 ex car dealer read the article your self. This guy has scammed and hurt many innocent people. He's now posing as a reputable p...

Anonymous
Anonymous

But why would you give him a second chance if he did not seem interested. I'm sorry but i believe this is a fake review. This person copies and pastes on many other review web...

Comment 3 comments
Helpful? Yes 2 No 1
1.2
Grapevine, Texas
Product
Metroplex Pools Owner
I didn't like
  • Evasive sales tactics and the owners back ground
#1008911
Reply to reviews

Metroplex Pool provided us a great pool at a very reasonable price. The crew took amazing care to install the pool in very difficult weather conditions. They insured us that no shortcuts were performed and all work was done. So overall we are happy with the overall...
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Comment
Helpful? Yes 0 No 0
5.0
Fort Worth, Texas
Product
Leisure Pools Pool
I liked
  • Customer service
#867158
Reply to reviews

This is a false and libelous post by a competitor of Metroplex Pools who is unhappy about Steve Fultz selling higher quality pools at better prices and providing better customer service. It is word for word the same 'review' the competitor has posted before. Metroplex...
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Anonymous
Jimmy Ray

I found this news paper article http://blog.mlive.com/annarbornews/2007/09/excar_dealer_admits_to_federal.html According to the Ann Arbor News article by Steve Pepple Septembe...

Comment 1 comment
Helpful? Yes 0 No 0
5.0
Grapevine, Texas
#863464
Reply to reviews

Contact Metroplex Pools

Mailing Address:
Metroplex Pools
1608 CHAPARRAL CT
GRAPEVINE, TX 76051
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